FAQ
What types of umbrellas do you offer?
We currently offer Compact Travel Umbrellas, Automatic Open Umbrellas, and Windproof Umbrellas.
How much do your umbrellas cost?
Our current products include:
- Compact Travel Umbrella — $24.99
- Automatic Open Umbrella — $29.99
- Windproof Umbrella — $34.99
Do you ship within the United States?
Yes. We ship to customers throughout the United States. Domestic orders may be delivered through carriers such as USPS, UPS, or FedEx.
Do you offer international shipping?
Yes. We offer international shipping to selected destinations. International delivery generally takes approximately 7–20 business days after shipment, depending on the destination and customs processing.
How long does domestic shipping take?
Most domestic orders are expected to arrive within approximately 3–8 business days after shipment. Delivery times may vary due to carrier delays, weather, holidays, and other circumstances.
How long does it take to process my order?
Orders generally require approximately 1–3 business days for processing before shipment.
Can I return an umbrella?
Eligible products may be returned in accordance with our Refund & Return Policy. Products that have been used or are no longer in resalable condition may not be eligible for return, except where required by applicable law.
Who pays for return shipping?
For approved quality-related returns, AALIYAH UMBRELLAS LLC covers the applicable return shipping cost.
For non-quality-related returns, the customer is responsible for return shipping costs.
When will I receive my refund?
After an approved return is received and reviewed, the refund will be issued to the original payment method within 3–5 business days.
Your bank or payment provider may require additional time for the refund to appear in your account.
What if my order arrives damaged?
Please contact us as soon as possible at affiliate@aaliyahumbrellas.com and provide your order information and photographs of the damaged product and packaging. We will review the issue and provide appropriate instructions.
Are your products subscription-based?
No. Products purchased through aaliyahumbrellas.com are one-time purchases and are not subscription products.
Are international customers responsible for customs fees?
Unless otherwise stated at checkout, international customers are responsible for applicable customs duties, import taxes, VAT, brokerage fees, and other charges imposed by the destination country.
How can I contact you?
You can contact AALIYAH UMBRELLAS LLC at:
Email: affiliate@aaliyahumbrellas.com
Phone: + 9802897861
Address:
321 ATWOOD DR APT D
BURLINGTON, NC 27215-7554
United States