AALIYAH UMBRELLAS LLC ships umbrella products purchased through aaliyahumbrellas.com to customers in the United States and selected international destinations.

1. Domestic Shipping — United States

We ship orders throughout the United States, subject to carrier availability and applicable delivery restrictions.

Domestic orders may be shipped using carriers including:

  • USPS
  • UPS
  • FedEx

The specific carrier may vary depending on destination, package size, shipping service, and operational availability.

Estimated Domestic Delivery

Most domestic orders are expected to arrive within approximately:

3–8 business days after shipment.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our reasonable control.

2. International Shipping

We may ship to selected international destinations.

International orders generally take approximately:

7–20 business days after shipment.

Some destinations may require additional time because of customs processing, local carrier handling, import procedures, weather, holidays, or other circumstances.

International delivery estimates are therefore approximate rather than guaranteed.

3. Processing Time

Orders generally require processing before shipment.

Processing may take approximately:

1–3 business days.

Business days do not normally include weekends or applicable holidays.

The estimated delivery period begins after the order has been processed and shipped.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

We are not responsible for delivery problems caused by:

  • Incorrect addresses
  • Missing apartment or unit numbers
  • Incorrect ZIP or postal codes
  • Incorrect recipient information
  • Customer-requested address changes that cannot be completed before shipment

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before a replacement shipment is sent.

5. Tracking Information

When tracking is available, tracking information may be provided after the order has been shipped.

Tracking information may take some time to become active after the carrier receives or scans the package.

6. Delayed or Lost Packages

Carrier delays may occur due to weather, holidays, high shipping volume, customs processing, transportation disruptions, or other circumstances.

If a package appears significantly delayed or lost, customers may contact us at:

affiliate@aaliyahumbrellas.com

We will work with the applicable carrier to investigate the shipment where appropriate.

7. International Customs, Duties and Taxes

International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are the responsibility of the customer or recipient.

AALIYAH UMBRELLAS LLC does not control the amount, timing, or collection of customs charges imposed by foreign authorities.

8. Refused International Shipments

If an international shipment is refused by the recipient or cannot be delivered because the recipient fails to complete applicable customs procedures, additional shipping, return, customs, or handling charges may apply.

Any refund, if available, will be evaluated after the package is returned and received by us, subject to the Refund & Return Policy and applicable law.

9. Contact

For shipping questions, please contact:

AALIYAH UMBRELLAS LLC
321 ATWOOD DR APT D
BURLINGTON, NC 27215-7554
United States

Email: affiliate@aaliyahumbrellas.com
Phone: + 9802897861